If a person has experienced a physical or emotional shock, what should you do first?

When someone experiences physical or emotional shock, the first priority is to ensure their safety and well-being. Telephoning for help represents a proactive approach to dealing with the situation, ensuring that medical professionals are on their way to provide appropriate assistance. Additionally, talking calmly to the affected person helps to reassure them and can stabilize their emotional state. This supportive communication can prevent panic and help maintain their focus until help arrives.

Facilitating a calm environment and offering verbal comfort are crucial during such distressing moments. The presence of a supportive individual can make a significant difference in how the person copes with the shock. Engaging with them and keeping them calm is likely to make them feel less isolated or frightened in their vulnerable state.

In this context, other choices such as leaving the person alone or investigating the cause of the shock can exacerbate feelings of distress and may not address the immediate needs of the individual effectively. Assisting them to walk around may also not be advisable, particularly if they are disoriented or unstable, as this could lead to further physical harm or emotional distress. Therefore, reaching out for help and providing calm support are the best actions to take initially.